About Me
Patty is a Learning & Development Leader who works with executive & organizational leaders, managers, and associates to drive a strategic vision and implement world class, quality client interactions. Spending the last decade facilitating and leading performance teams, Patty knows what truly drives a culture of genuine concern for clients. It begins with a demonstration & communication of caring from the upper-most level of leadership and spreads throughout the company resulting in positive engagement with the clients.
Reinforcement and accountability of these actions is
critical to maintaining a client centric environment.
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Patty’s expertise and unique approach to learning & performance has driven improvements with training results, client engagements, sales improvement, client onboarding, and retention of clients. She has been a long-time member of the Association for Training & Development (ATD) and corporate & community Women’s Leadership Councils. Patty won the prestigious ATD Excellence in Practice for the creation of an interactive learning journal to enhance new employee onboarding programs and reduce time to productivity. She has also won multiple corporate awards for training & quality program creation & execution that have surpassed the desired behavioral expectations.
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Patty achieved her Bachelor of Arts from Shepherd University, but attributes most of her learning through application in the workplace, advanced educational opportunities with ATD, mentorships, and freelance volunteer activities. She is certified in Richardson’s High Performance Selling and Consultative Selling and in Knock Your Socks Off Service.​
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Achiever
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Learner
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Developer
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Relator
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Strategic
StrengthsFinder
Kolbe A Index
DISC Profile
Personal Values
At the center of every engagement in which Patty participates are the following set of values:
Trust
&
Respect
the cornerstones of successful relationships
Open - mindedness
&
creativity
the pathways to effective solutions
Accountability
the critical behavior that drives execution
Open
dialogue
the continuous journey of understanding and clarifying expectations
Compassion
the most fundamental behavior of idyllic human interactions
Passion
the guiding force of innovation & success
Honesty
the ultimate demonstration of moral character
Paradigm Performance Consulting
Former experience and past endeavors often tell and show a lot about an individual. Learn more about me from my from my days leading Paradigm Performance Consulting.